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Support
First stop when you have a problem or question about
your account is the support pages where you can find
an answer quickly.
Support pages
Production documentation
Recommened resources
How can I contact support?
See the countact us
page.
How is payment processed?
We use PayPal as it is fast and secure.
What are the DNS server addresses?
For Windows they are:
Primary: ns3.realvaluehosting.com
Secondary: ns4.realvaluehosting.com
For Linux they are:
Primary: ns1.mechhosting.com
Secondary: ns2.mechhosting.com
What are the other URL's?
For Windows they are:
Control panel: http://216.7.186.180
FTP: ftp.yourdomain.com
POP3: mail.yourdomain.com
SMTP: mail.yourdomain.com
For Linux they are:
Control panel: http://yourdomain.com:2082
FTP: ftp.yourdomain.com
Do I need my own domain name?
Yes.
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